Returns & Exchanges

At Vastrado, we want you to be completely satisfied with your purchase, which is why we offer a seamless 30-day return and exchange policy for all unworn and tagged fashion items. Our goal is to ensure your wardrobe fits perfectly while providing a stress-free shopping experience from start to finish.

1

Initiate Request

Log into your Vastrado account and navigate to the 'My Orders' section to select the items you wish to return or exchange.

2

Pack the Items

Place the items in their original packaging with all tags attached and include the invoice to ensure a smooth verification process.

3

Handover to Courier

Our logistics partner will arrive at your doorstep within 2-3 business days to collect the package at no additional cost to you.

4

Quality Check & Refund

Once our warehouse team inspects the returned items, we will process your refund or ship your exchange within 48 hours.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing