Frequently Asked Questions

Everything you need to know about shopping with Vastrado.

How can I track my order?

Once your order is shipped, you will receive a tracking link via email and SMS. You can also track your package directly through the 'My Orders' section on our website.

What is Vastrado's return policy?

We offer a hassle-free 15-day return and exchange policy. Items must be unworn, unwashed, and have all original tags attached to be eligible for a refund.

Do you offer Cash on Delivery (COD)?

Yes, we offer Cash on Delivery for most pincodes across the country. A small convenience fee may apply depending on your order value.

How do I ensure I pick the right size?

Every product page features a detailed size guide with measurements in inches and centimeters. We recommend comparing these with your best-fitting garment for accuracy.

What payment methods do you accept?

We accept all major credit and debit cards, UPI, net banking, and popular mobile wallets to ensure a smooth checkout experience.

How long does delivery usually take?

Standard delivery typically takes 3-5 business days for metro cities and 5-7 business days for other locations, depending on your proximity to our warehouse.